Google recently updated their file recovery policy and added an option to recover deleted items that you are unable to find in the Trash folder or in the All Items page. According to the new policy, you can submit an online request to recover deleted items, for a limited time.
If you can’t find a file or folder in All items, Trash, or by searching, it may have been permanently removed from Google Drive or deleted by someone else.
Google will be able to help you recover a deleted file or folder for a limited time, but you must be the owner of the file or folder. You’re the owner if:
- You created the file or folder in your Google Drive account
- You uploaded the file or folder into your Google Drive account
- The original owner transferred ownership to you and you accepted
That means, you cannot submit a request to recover a file shared by someone else. For example, imagine that I created a file and shared it with you. At some point, I decide to delete it without telling you. In this situation, only I can submit a request (of course after attempting to recover it from the Trash folder) and not you.